frequently asked questions

Planning & Installation

Do I need planning permission?
In most cases, outdoor saunas fall within permitted development, meaning planning permission is not required. However, this can depend on the size, placement, and your property type. We’re happy to guide you based on your specific setup.

What base or foundation is required?
Your sauna will need a solid, level base such as concrete or paving slabs. We can advise on the best option depending on your space.

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How is the sauna delivered and installed?
Our saunas are delivered either fully assembled or in modular sections, depending on access. Installation is straightforward, and we’ll guide you through the process to ensure everything is set up correctly.

 

Product & Performance

What makes your saunas different from others on the market?
We focus on craftsmanship, materials, and authentic sauna design. From thermo wood cladding to carefully considered insulation and premium finishes, every detail is chosen to create a sauna that not only performs exceptionally but looks and feels the part.

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How long does it take to heat up?
This depends on the stove type, but most saunas reach optimal temperature within 45–60 minutes.

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Can it be used year-round?
Absolutely. Our saunas are designed for all-season use, performing just as well in the depths of winter as they do in summer.

 

Maintenance & Ownership

How do I maintain the sauna?
Maintenance is minimal. Regular airing, occasional cleaning, and simple care of the wood will keep your sauna in excellent condition.

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How often does it need cleaning?
Light cleaning every few uses and a more thorough clean periodically is typically all that’s required.

 

Ordering & Aftercare

What is your lead time?
Lead times vary depending on the level of customisation, but we’ll provide a clear timeframe at the point of order.

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Do you offer a warranty?
Yes, all of our saunas are backed by a 12 month warranty for peace of mind. Full details are provided with your purchase. 

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